{"id":21851,"date":"2018-07-27T02:58:27","date_gmt":"2018-07-27T06:58:27","guid":{"rendered":"http:\/\/news.samsung.com\/us\/?p=21851"},"modified":"2019-06-19T21:38:29","modified_gmt":"2019-06-20T01:38:29","slug":"samsung-health-convenient-care-wherever","status":"publish","type":"post","link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/samsung-health-convenient-care-wherever\/","title":{"rendered":"Samsung  Health: More Convenient Care, Wherever You Are"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"Samsung Health Ask an Expert\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/myyHTv2HvYM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<p>With an increasing number of people integrating all-in-one health and fitness apps, such as the <a href=\"https:\/\/www.samsung.com\/us\/samsung-health\/\"><strong>Samsung Health app<\/strong><\/a>, into their daily lives to track diet, fitness activity and more, Samsung now offers the \u201cAsk an Expert\u201d service, within Samsung Health, to put more health guidance and access to doctors at your fingertips.<\/p>\n<p>If it\u2019s an emergency, call 911, but not having the time to get to the doctor\u2019s office shouldn\u2019t keep anyone from getting needed care. That\u2019s the idea behind the \u201cAsk an Expert\u201d service in the Samsung Health app, where users can access two convenient telehealth services. \u201cSymptom Checker\u201d makes it easy to learn more about what your symptoms might mean and with \u201cOnline Doctor Visits\u201d\u00a0you\u00a0can consult with a doctor on your smartphone, anytime, anywhere, 24\/7.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/0-launcher.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21877 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/0-launcher.jpg\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122026\/0-launcher.jpg 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122026\/0-launcher-305x600.jpg 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122026\/0-launcher-483x950.jpg 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>The Ask an Expert services are also HIPAA-compliant, so you can get information and talk with your doctor in confidence, knowing that your privacy is protected. Here\u2019s how to make the most of these services, available under the \u201cExperts\u201d tab in the Samsung Health app.<\/p>\n<p><strong>How to Schedule an Appointment with the Next Available Doctor<\/strong><\/p>\n<p>With Online Doctor Visits, you can schedule an appointment to consult with certified physicians right from your smartphone and choose to speak with the first available provider or select a provider that you already know and schedule a time that works best for you.<\/p>\n<hr \/>\n<div id=\"attachment_21856\" style=\"width: 694px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/3-CHOOSE-CARE.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-21856\" class=\"wp-image-21856 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/3-CHOOSE-CARE.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122244\/3-CHOOSE-CARE.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122244\/3-CHOOSE-CARE-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122244\/3-CHOOSE-CARE-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><p id=\"caption-attachment-21856\" class=\"wp-caption-text\">First, choose a type of care: Urgent Care, Therapy &amp; Psychiatry or Specialty Care.<\/p><\/div>\n<hr \/>\n<p>The Online Doctor Visits feature of Samsung Health gives you options. If you\u2019d like to discuss your symptoms right away, choose urgent care. If you have a more specific condition, you can schedule an appointment with a specialist.<\/p>\n<hr \/>\n<div id=\"attachment_21857\" style=\"width: 694px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/4-CHOOSE-CLINICIAN.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-21857\" class=\"wp-image-21857 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/4-CHOOSE-CLINICIAN.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14110420\/4-CHOOSE-CLINICIAN.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14110420\/4-CHOOSE-CLINICIAN-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14110420\/4-CHOOSE-CLINICIAN-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><p id=\"caption-attachment-21857\" class=\"wp-caption-text\">Next, choose to either speak with the first available clinician or make an appointment with a specific clinician.<\/p><\/div>\n<hr \/>\n<p>From there, you can either choose to see the next available clinician, or quickly scroll through a list of clinicians. Samsung Health makes it easy to see their rating out of five stars (an average of ratings given by patients like you), how much the visit will cost, and a range of other details \u2013 from the languages they speak to where they went to medical school.<\/p>\n<p><strong>Preparing for Your Virtual Doctor Visit<\/strong><\/p>\n<p>If necessary, before your visit, Samsung Health will prompt you to review your patient information, so you can confirm any allergies to medications, current medications, and diagnosed medical conditions. You can also add your nearest pharmacy, so your clinician will know where to have prescriptions filled.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/5-PATIENT-PROFILE.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21878 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/5-PATIENT-PROFILE.jpg\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122025\/5-PATIENT-PROFILE.jpg 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122025\/5-PATIENT-PROFILE-305x600.jpg 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122025\/5-PATIENT-PROFILE-483x950.jpg 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>By including a few details of what you\u2019d like to discuss during your visit, your clinician will be able to start the conversation with a sense of how to make the most of your time together. You can select common symptoms from a list, type in details, and even add photos.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/6-REASON-FOR-VISIT.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21860 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/6-REASON-FOR-VISIT.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122145\/6-REASON-FOR-VISIT.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122145\/6-REASON-FOR-VISIT-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122145\/6-REASON-FOR-VISIT-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p><strong>Reduce Surprise Doctor\u2019s Bills with Transparent Pricing<\/strong><\/p>\n<p>Pricing transparency offers another example of why Ask an Expert is the modern way to access convenient health care. By entering your insurance information before your visit, you\u2019ll be able to see how much your appointment will cost before you schedule it.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/7-PAYMENTS.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21861 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/7-PAYMENTS.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122128\/7-PAYMENTS.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122128\/7-PAYMENTS-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122128\/7-PAYMENTS-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>With the use of telehealth services up more than 600% nationally between 2011 \u2013 2016, according to the nonprofit organization <a href=\"https:\/\/s3.amazonaws.com\/media2.fairhealth.org\/whitepaper\/asset\/FH%20Medical%20Price%20Index%20and%20FH%20Healthcare%20Indicators--white%20paper.pdf\">FAIR Health<\/a> , more <a href=\"https:\/\/www.forbes.com\/sites\/brucejapsen\/2018\/07\/23\/anthem-in-telehealth-deal-with-samsung-and-american-well\/#4a8256e45f86\">health plans are adding telehealth as a benefit<\/a>\u00a0\u2013 which makes seeing a doctor through Samsung Health affordable for more people.<\/p>\n<p>Even if your insurance doesn\u2019t cover telehealth yet, a visit can start at $59 without coverage, representing a cost effective solution for urgent care, therapy or specialty care appointment.<\/p>\n<p><strong>Consultation and Follow Up <\/strong><\/p>\n<p>Video chat in the Samsung Health app allows face-to-face consultations from wherever you are. Your clinician will be able to prescribe any medication you might need.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/8-VIDEO-CHAT.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21862 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/8-VIDEO-CHAT.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122112\/8-VIDEO-CHAT.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122112\/8-VIDEO-CHAT-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122112\/8-VIDEO-CHAT-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>After your visit, you can rate your experience with your telehealth doctor, as well as get a detailed summary of your visit that\u2019s easy to share with your regular doctor.<\/p>\n<p><strong>How to Use Symptom Checker<\/strong><\/p>\n<p>If you\u2019re not ready to make a virtual doctor appointment, it\u2019s easy to use Symptom Checker to get more information on your health. The feature opens into a familiar chat interface, which helps prompt the conversation. All you have to do is answer a few questions and Symptom Checker does the rest.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/1-How-to-use-SC.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21854 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/1-How-to-use-SC.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122312\/1-How-to-use-SC.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122312\/1-How-to-use-SC-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122312\/1-How-to-use-SC-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>The service draws on 500 million streams of knowledge to provide health advice in the moment you need it \u2013 making it easy to get high-quality triage information about physical health, common ailments, and symptoms with just a few taps on your smartphone.<\/p>\n<hr \/>\n<p><a href=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/2-How-to-use-SC.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21855 size-full\" src=\"https:\/\/news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/2-How-to-use-SC.png\" alt=\"\" width=\"684\" height=\"1346\" srcset=\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122257\/2-How-to-use-SC.png 684w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122257\/2-How-to-use-SC-305x600.png 305w, https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122257\/2-How-to-use-SC-483x950.png 483w\" sizes=\"auto, (max-width: 684px) 100vw, 684px\" \/><\/a><\/p>\n<hr \/>\n<p>To enroll in Samsung Health and check out these telehealth features, <a href=\"http:\/\/shealth.samsung.com\/deepLink?sc_id=app.main&amp;action=view&amp;destination=experts\">click here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With an increasing number of people integrating all-in-one health and fitness apps, such as the Samsung Health app, into their daily lives to track diet, fitness activity and more, Samsung now offers the \u201cAsk an Expert\u201d service, within Samsung Health, to put more health guidance and access to doctors at your fingertips. If it\u2019s an [&hellip;]<\/p>\n","protected":false},"author":84,"featured_media":21905,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17560,29720,29718],"tags":[953,234,5829],"blue-badge":[],"class_list":["post-21851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-mobile-apps-services","category-product-mobile","category-product","tag-artificial-intelligence-ai","tag-health-and-wellness","tag-samsung-health"],"acf":{"turn_off_retargeting":false},"fimg_mobile_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122022\/samsung-health-more-convenient-c.jpg","fimg_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2018\/07\/14122022\/samsung-health-more-convenient-c.jpg","primary_category":{"term_id":17560,"name":"Apps &amp; Services","slug":"product-mobile-apps-services","term_group":0,"term_taxonomy_id":17560,"taxonomy":"category","description":"","parent":29720,"count":194,"filter":"raw","term_link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/category\/product\/product-mobile\/product-mobile-apps-services\/","term_path":"product\/product-mobile\/product-mobile-apps-services"},"badge":false,"_links":{"self":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/21851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/comments?post=21851"}],"version-history":[{"count":0,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/21851\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/media\/21905"}],"wp:attachment":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/media?parent=21851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/categories?post=21851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/tags?post=21851"},{"taxonomy":"blue-badge","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/blue-badge?post=21851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}