{"id":59087,"date":"2023-05-16T08:45:20","date_gmt":"2023-05-16T12:45:20","guid":{"rendered":"https:\/\/news.samsung.com\/us\/?p=59087"},"modified":"2024-03-05T14:14:47","modified_gmt":"2024-03-05T19:14:47","slug":"an-inside-look-into-your-mobile-device-repair-journey-with-samsung-care","status":"publish","type":"post","link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/inside-look-mobile-device-repair-journey-samsung-care\/","title":{"rendered":"An Inside Look into Your Mobile Device Repair Journey with Samsung Care"},"content":{"rendered":"

In the U.S., more than 72% of consumers own at least one Samsung<\/a> product, and 1 in 4 U.S. households own three or more.1<\/sup><\/a>\u00a0That means that Samsung devices<\/a> are an integral part of people\u2019s lives. So when your devices, especially your mobile devices, aren\u2019t working, you want them fixed fast and fixed right<\/a>. That means fast, quality service for diagnosing and resolving the issue the first time \u2014 with convenient and affordable repair options<\/a>.<\/p>\n

Samsung Care<\/a> delivers on this mission by providing a customer-first care experience that also contributes to minimizing overconsumption, reducing waste, and promoting a circular economy<\/a>. No matter where our customers are, we want to make it easy for them to get quality and convenient device care. Through Samsung\u2019s robust care network, people have access to over 10,000 Samsung Mobile-certified repair technicians in the U.S.<\/p>\n\n

Curious about what happens to your mobile device during the repair process? Check out this behind-the-scenes video from our walk-in and mail-in mobile repair facilities in Texas to learn more!<\/p>\n