{"id":65248,"date":"2023-11-16T12:00:34","date_gmt":"2023-11-16T17:00:34","guid":{"rendered":"https:\/\/news.samsung.com\/us\/?p=65248"},"modified":"2024-08-19T12:50:00","modified_gmt":"2024-08-19T16:50:00","slug":"lost-and-found-just-got-an-upgrade-a-conversation-with-the-makers-of-the-galaxy-smarttag2","status":"publish","type":"post","link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/lost-found-just-got-upgrade-conversation-makers-samsung-galaxy-smarttag2\/","title":{"rendered":"\u2018Lost and Found\u2019 Just Got an Upgrade: A Conversation With the Makers of the Galaxy SmartTag2"},"content":{"rendered":"

\u201cWhere did I put it?\u201d It’s a thought most people can relate to after losing their belongings. Samsung Electronics<\/a> is putting an end to searching and stressing with the Galaxy SmartTag2<\/a> \u2014 a mobile accessory released in October<\/a> that provides a simple, convenient solution for locating items.<\/p>\n

Just two years after the launch of its predecessors, the Galaxy SmartTag2 has returned with a design upgrade and substantial feature enhancements based on user feedback.<\/p>\n

Samsung Newsroom<\/a> sat down with Dalwon Kim and Kiyoung Kwon, Product Planners of the Galaxy SmartTag2<\/a> at Samsung Electronics, to discuss key aspects of the product and its improvements.<\/p>\n

\"dalwon-kim-kiyoung-kwon-product-planners-galaxy-smarttag2\"

\u25b2 (From left) Dalwon Kim and Kiyoung Kwon, Product Planners of the Galaxy SmartTag2<\/a><\/p><\/div>\n

Rugged Design: IP67-Rated Usability With Metal Loop<\/strong><\/h5>\n

Building off valuable user insights gathered during the launch of the Galaxy SmartTag and Galaxy SmartTag+<\/a>, the Galaxy SmartTag2<\/a> was developed with a focus on the user experience to improve comfort and increase satisfaction.<\/p>\n

The most noticeable change with the Galaxy SmartTag2<\/a> is its design \u2014 reducing the product size and thickness resulted in a more portable device. The new metal loop improves functionality and adds an air of sophistication to the product.<\/p>\n

\"galaxy-smarttag2-silicon-case\"<\/a>

\u25b2 The Galaxy SmartTag2 Silicon Case<\/a> (sold separately) allows users to carry their devices safely and conveniently.<\/p><\/div>\n

\u201cAfter analyzing thousands of reviews of the previous iterations, we noticed some feedback about minor inconveniences that affect the user experience,\u201d explained product planner Dalwon Kim. \u201cOur goal for this version was to create a design that is smaller, lighter and attachable anywhere. We also wanted to make sure the battery was not easily removable. We took outdoor activities into account and made specific improvements to enhance the product’s durability, such as adding IP67-rated water- and dust-resistant features.\u201d1<\/sup><\/a><\/p>\n\n\t\t<\/div>\n\t\t<\/div>\n\t\t

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Added Convenience With Compass View and Lost Mode<\/strong><\/h5>\n

Improving the features of the all-new Galaxy SmartTag2<\/a> began by asking how the company can allow users to make the most out of their Galaxy SmartTags in any environment. By harnessing the global network of Galaxy products<\/a>, Samsung was able to strengthen Galaxy SmartTag’s<\/a> versatility and utility through two features \u2014 Compass View and Lost Mode.<\/p>\n

\u201cThe Galaxy SmartTag2<\/a> has evolved significantly to make it applicable in a wider variety of scenarios,\u201d said Kim.<\/p>\n

\"dalwon-kim-features-galaxy-smarttag2\"

\u25b2 Dalwon Kim explains the features of the Galaxy SmartTag2<\/a>.<\/p><\/div>\n

The Galaxy SmartTag2<\/a> still operates with Bluetooth Low Energy (BLE) and Ultra-Wideband (UWB) technology, a feature originally adopted for the Galaxy SmartTag+<\/a>.<\/p>\n

Taking a deeper look at what\u2019s new, Compass View is an upgraded feature available on the Galaxy SmartTag2<\/a> and takes the Find function to the next level.<\/p>\n

When using Compass View on the Galaxy SmartTag<\/a> that relied solely on BLE, users had to physically move closer to lost items to strengthen the signal. However, the new Galaxy SmartTag2<\/a> builds upon the innovations of its predecessors and introduces a more intuitive way2<\/sup><\/a> for users to locate their belongings by displaying both the direction of and distance from the misplaced object.<\/p>\n

\u201cWith the Galaxy SmartTag+<\/a>, users had to monitor the signal strength to gauge their proximity to items and then tap Find Using Camera before turning the mobile device around,\u201d explained Kim. \u201cThrough Compass View on the Galaxy SmartTag2<\/a>, the direction and distance to the lost item are automatically displayed when you reach a certain distance \u2014 an arrow icon appears on the screen, pointing in the direction of the item. It’s as simple as using a compass.\u201d<\/p>\n

\"galaxy-smarttag-2-bags-luggage\"<\/a>

\u25b2 The Galaxy SmartTag2<\/a> can also be attached to bags and luggage.<\/p><\/div>\n

The Galaxy SmartTag2<\/a> also introduces Lost Mode,3<\/sup><\/a> a new feature powered by near-field communication (NFC) technology that will be handy in a variety of situations. If Lost Mode is activated and someone with a NFC-compatible device discovers a lost item, they can scan the Galaxy SmartTag2<\/a> \u2014 allowing them to access the owner\u2019s contact information and any personalized messages.<\/p>\n\n

Extended Battery Life: Up to 500 Days of Usage<\/strong><\/h5>\n

The Galaxy SmartTag2<\/a> boasts an impressively long battery life4<\/sup><\/a> \u2014 offering approximately 500 days of continuous use or more than double that of its predecessors. When the new Power Saving Mode5<\/sup><\/a> is activated, the battery life can stretch to 700 days or more than four times that of the previous versions. \u201cAlthough Galaxy SmartTags are designed to track both locations and lost items, most users primarily utilize them for location tracking. We introduced the Power Saving Mode to cater to this preference,\u201d said Kim.<\/p>\n

\"kiyoung-kwon-product-features-galaxy-smarttag2\"

\u25b2 Kiyoung Kwon explains the product features of the Galaxy SmartTag2<\/a>.<\/p><\/div>\n

\u201cOne of the most common points raised in user feedback was related to battery life,\u201d said product planner Kiyoung Kwon. \u201cOur primary objective was to extend battery life \u2014 ensuring it could span several months or more.\u201d<\/p>\n

Compared to the Galaxy SmartTag+<\/a>, the Galaxy SmartTag2<\/a> offers a longer battery life at a more affordable price point. \u201cThis achievement was made possible by implementing a new chipset solution and improving software mechanisms,\u201d he emphasized.<\/p>\n

Strong Security Features and Unauthorized Tracking Detection<\/strong><\/h5>\n

The main goal of the Galaxy SmartTag2<\/a> is to assist users in locating their cherished belongings. However, it is crucial to recognize that location-tracking services can be exploited.<\/p>\n

To prioritize user safety and privacy, the Galaxy SmartTag2<\/a> incorporates robust security features through Samsung Knox. \u201cGalaxy SmartTag2<\/a> location data cannot be accessed without the user\u2019s consent, and all user data is encrypted and safeguarded by Samsung Knox. Furthermore, location data is shared only with individuals designated by the user,\u201d explained Kim.<\/p>\n

\"galaxy-smarttag2-unknown-tags-search\"<\/p>\n

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\u25b2 Using the \u201cUnknown tag alerts\u201d feature can prevent misuse of the Galaxy SmartTag2<\/a>.<\/p><\/div>\n

The Galaxy SmartTag2<\/a> can also detect unknown Galaxy SmartTags in the vicinity to alleviate concerns about unauthorized tracking. \u201cUnknown tag alerts,\u201d a feature within SmartThings Find,6<\/sup><\/a> identifies any unregistered Galaxy SmartTags nearby and sends a notification7<\/sup><\/a> to alert the user against unauthorized tracking.<\/p>\n

\u201cThis feature offers assurance and an added layer of security,\u201d said Kwon. \u201cRegardless of the device, users are provided with transparency to help avoid misuse of the Galaxy SmartTag.\u201d<\/p>\n

Why 23% of Users Opt for Multiple Galaxy SmartTags<\/strong><\/h5>\n

Users familiar with the Galaxy SmartTag recognize its practicality. For every 100 people who own a Galaxy SmartTag, 23 people own two or more. This number has more than doubled since last year and continues to grow.<\/p>\n

The upgraded Galaxy SmartTag2<\/a> is expected to be adopted by an even larger user base for a wider range of applications. Kim and Kwon, the minds behind the product, underscore the Galaxy SmartTag2<\/a> as a mobile accessory that offers \u201cpeace of mind.\u201d<\/p>\n

\"product-planners-dalwon-kim-kiyoung-kwon-smarttag2\"

\u25b2 (From left) Product planners Dalwon Kim and Kiyoung Kwon<\/p><\/div>\n

\u201cWe\u2019ve improved the product\u2019s features with a strong focus on enabling users to conveniently locate their lost valuables from a distance,\u201d said Kim. \u201cI\u2019ve heard of cases where the Galaxy SmartTag was used to catch thieves and prevent other crimes, which made me very proud as a product planner. We will continue to do our best to create products that users can continuously rely on wherever they go.\u201d<\/p>\n

\u201cI hope that the Galaxy SmartTag2<\/a> can become an integral part of people’s lives,\u201d said Kwon. \u201cI want the Galaxy SmartTag to be the first solution that crosses people’s minds when they need to find their lost belongings.\u201d<\/p>\n

1<\/sup><\/a> The Galaxy SmartTag2 is rated as IP67. Based on lab test conditions for submersion in up to 1 meter of freshwater for up to 30 minutes. Not advised for beach, pool use or soapy water. Water and dust resistance of device is not permanent and may diminish over time.<\/h6>\n
2<\/sup><\/a> For the Galaxy SmartTag2, Samsung account log-in and registration on SmartThings Find is required. The Galaxy SmartTag2 needs to be paired with ultra-wideband (UWB)-enabled Galaxy smartphones with Android 11 or higher to fully function. Accuracy may be reduced if there\u2019s an obstacle between you and the tag, such as when the tag is inside a drawer, behind a wall or in a car.<\/h6>\n
3<\/sup><\/a> Contact information and message shown on Lost Mode must be registered beforehand on the SmartThings app.<\/h6>\n
4<\/sup><\/a> Battery life is based on results from internal lab tests for typical usage pattern scenarios conducted by Samsung. Tested with results from a pre-release version of the device using inbox CR2032 battery. Actual battery life may vary depending on different usage patterns, environmental conditions, the replacement battery manufacturer, and other factors.<\/h6>\n
5<\/sup><\/a> Non-Power Saving Mode, expected battery life under typical usage conditions is up to 500 days. Power Saving Mode is limited to basic Bluetooth finding functions (for example, Search Nearby signal indicator and map).<\/h6>\n
6<\/sup><\/a> Non-Galaxy users can access the \u201cUnknown Tag alerts\u201d feature in the SmartThings app\u2019s settings.<\/h6>\n
7<\/sup><\/a> Users must have the \u201cUnknown tag alerts\u201d feature activated to receive notifications of unregistered Galaxy SmartTags.<\/h6>\n","protected":false},"excerpt":{"rendered":"

\u201cWhere did I put it?\u201d It’s a thought most people can relate to after losing their belongings. Samsung Electronics is putting an end to searching and stressing with the Galaxy SmartTag2 \u2014 a mobile accessory released in October that provides a simple, convenient solution for locating items. Just two years after the launch of its […]<\/p>\n","protected":false},"author":84,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29720,29718],"tags":[25940,40,30309],"blue-badge":[],"class_list":["post-65248","post","type-post","status-publish","format-standard","hentry","category-product-mobile","category-product","tag-galaxy","tag-mobile","tag-smarttag2"],"acf":{"turn_off_retargeting":false},"fimg_mobile_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2023\/11\/16105711\/smarttag2-interview-featured.png","fimg_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2023\/11\/16105711\/smarttag2-interview-featured.png","primary_category":{"term_id":29720,"name":"Mobile","slug":"product-mobile","term_group":0,"term_taxonomy_id":29720,"taxonomy":"category","description":"","parent":29718,"count":987,"filter":"raw","term_link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/category\/product\/product-mobile\/","term_path":"product\/product-mobile"},"badge":false,"_links":{"self":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/65248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/comments?post=65248"}],"version-history":[{"count":0,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/65248\/revisions"}],"wp:attachment":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/media?parent=65248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/categories?post=65248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/tags?post=65248"},{"taxonomy":"blue-badge","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/blue-badge?post=65248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}