![\"Samsung\u2019s](\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/06\/25094403\/Samsung-AI-Family-Hub-Kitchen-268x178.jpg\")
\n\t\t\t\t\t\tFor the second year in a row, Samsung Electronics America, Inc. is the most awarded brand for kitchen and laundry appliances in the J.D. Power 2024 U.S. Home Appliance Satisfaction Study. Samsung ranked highest in 10 of 11 segments with the highest rankings in Customer Satisfaction. The J.D. Power study assessed feedback from more than […]<\/p>\n","protected":false},"author":84,"featured_media":72789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29734,29718],"tags":[36,49,389,27404,404,664,399,9887,29802,510],"blue-badge":[],"class_list":["post-72760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-home-appliances","category-product","tag-awards","tag-home-appliances","tag-laundry","tag-microwave","tag-oven","tag-range","tag-refrigerator","tag-shane-higby","tag-top-load-washer","tag-washerdryer"],"acf":{"turn_off_retargeting":false},"fimg_mobile_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/07\/18081346\/samsung-jd-power-featured-200x200.png","fimg_url":"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/07\/18081346\/samsung-jd-power-featured-432x286.png","primary_category":{"term_id":29734,"name":"Home Appliances","slug":"product-home-appliances","term_group":0,"term_taxonomy_id":29734,"taxonomy":"category","description":"","parent":29718,"count":199,"filter":"raw","term_link":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/category\/product\/product-home-appliances\/","term_path":"product\/product-home-appliances"},"badge":"Press Release","_links":{"self":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/72760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/comments?post=72760"}],"version-history":[{"count":0,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/posts\/72760\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/media\/72789"}],"wp:attachment":[{"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/media?parent=72760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/categories?post=72760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/tags?post=72760"},{"taxonomy":"blue-badge","embeddable":true,"href":"https:\/\/samsung-newsroom-production.barbariangroup.com\/us\/wp-json\/wp\/v2\/blue-badge?post=72760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
This year, Samsung was top ranked in seven kitchen appliance segments:<\/p>\n
- \n
- All of the brand\u2019s refrigerators ranked highest across all seven dimensions in each of their respected categories. Samsung\u2019s French Door Refrigerators<\/a> ranked No. 1 in Customer Satisfaction for the second year in a row. Top Mount Freezers<\/a> received the highest Customer Satisfaction score for the third consecutive year. Side-by-Side Refrigerators<\/a> received the highest Customer Satisfaction score in their category this year.<\/li>\n
- Samsung\u2019s Ranges<\/a> were No. 1 in Customer Satisfaction for the third year in a row and its Wall Ovens<\/a> ranked No. 1 in their category for the first time. The brand\u2019s Ranges and Wall Ovens both received top marks across all seven dimensions \u2013 Durability, Performance, Features and Settings, Ease of Use, Styling and Appearance, Value Given Price Paid and Level of Trust.<\/li>\n
- The brand\u2019s Cooktops<\/a> ranked number No. 1 in their category for the second consecutive year, earning top marks for Performance, Features and Settings, Value Given Price Paid and Level of Trust.<\/li>\n
- Samsung\u2019s Over-the-Range Microwaves<\/a> were highest in Customer Satisfaction in their segment for the second consecutive year, garnering top marks for Durability, Features and Settings and Styling and Appearance.<\/li>\n<\/ul>\n
In laundry, Samsung ranked highest in all three appliance segments:<\/p>\n
- \n
- The brand\u2019s Front Load Washers<\/a> also received the highest Customer Satisfaction score in their category for the second year in a row, performing highest in Durability, Features and Settings, Stylings and Appearance and Value Given Price Paid.<\/li>\n
- Samsung\u2019s Top Load Washers<\/a> were No. 1 in Customer Satisfaction for the sixth year in a row, performing highest in Features and Settings, Ease of Use, Styling and Appearance and Value Given Price Paid.<\/li>\n
- Among Clothes Dryers<\/a>, Samsung\u2019s models ranked No. 1 in Customer Satisfaction for the second year in a row, performing highest in Performance, Features and Settings, Ease of Use, Styling and Appearance, Value Given Price Paid and Level of Trust.<\/li>\n<\/ul>\n
![\"\"](\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/07\/17153042\/Samsung-Top-Load-Laundry.jpg\")
<\/div>![\"\"](\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/07\/17153039\/Samsung-Front-Load-Laundry.jpg\")
<\/div>![\"\"](\"https:\/\/img.us.news.samsung.com\/us\/wp-content\/uploads\/2024\/07\/17153034\/Samsung-AI-Family-Hub-Kitchen.jpg\")
<\/div><\/div><\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\tRecommended News<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t
- Samsung\u2019s Top Load Washers<\/a> were No. 1 in Customer Satisfaction for the sixth year in a row, performing highest in Features and Settings, Ease of Use, Styling and Appearance and Value Given Price Paid.<\/li>\n
- Samsung\u2019s Ranges<\/a> were No. 1 in Customer Satisfaction for the third year in a row and its Wall Ovens<\/a> ranked No. 1 in their category for the first time. The brand\u2019s Ranges and Wall Ovens both received top marks across all seven dimensions \u2013 Durability, Performance, Features and Settings, Ease of Use, Styling and Appearance, Value Given Price Paid and Level of Trust.<\/li>\n