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Samsung Enhances 5-Star Solutions for Custom Installers and Showcases Latest Technology Innovations at CEDIA 2018
9/5/2018
RIDGEFIELD PARK, N.J.– Underscoring its commitment to custom installers, Samsung Electronics America, Inc. today announced enhancements to its comprehensive 5-Star Solutions program as the company continues to provide more resources to the channel and more opportunities for growth. At CEDIA 2018, Samsung will present its latest product innovations featuring its entire QLED line including the new Q900FN 8K TV, as well as The Wall, The Frame 2018, Direct View LED Series and its new premium soundbar lineup.
First introduced at CEDIA 2017, Samsung’s 5-Star Solutions program provides custom installers with a variety of services, including a CI-dedicated web portal with more functionality and content, partnerships with leading home automation companies, and expanded sales and distribution support. New this year, installers now have the option to become a Samsung Authorized Service Provider to service clients directly without involving a third-party servicer. Samsung has also has created a new role that’s dedicated exclusively to focusing on the needs of the CI channel will launch a customer newsletter that complements the 5-Star Solutions program at CEDIA.
“When we launched Samsung 5-Star Solutions last year, our goal was to ensure that custom installers have easier access to the product, information and support they require,” said Phil Cohn, Senior Vice President of Sales at Samsung Electronics America. “This year’s program enhancements, not to mention new products like the Q900FN 8K TV, further demonstrate our investment in our installers, by equipping them with the appropriate programs and distribution channels they need to make every job a success.”