Product Exchange Program - Samsung US Newsroom

Image for FAA lifts airline notification on Galaxy Note7

Official Statements

FAA lifts airline notification on Galaxy Note7

January 10, 2017

Image for Samsung Taking Bold Steps to Increase Galaxy Note7 Device Returns

Official Statements

Samsung Taking Bold Steps to Increase Galaxy Note7 Device Returns

December 9, 2016

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Official Statements

Galaxy Note7 Update

November 4, 2016

Image for Samsung Expands Recall of Galaxy Note7 Devices to Include Original and Replacement Devices

Mobile

Samsung Expands Recall of Galaxy Note7 Devices to Include Original and Replacement Devices

October 13, 2016

Image for About Half of Recalled Galaxy Note7 Phones Already Exchanged

Official Statements

About Half of Recalled Galaxy Note7 Phones Already Exchanged

September 22, 2016

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Mobile

Samsung Galaxy Note7 US Voluntary Recall Update

September 20, 2016

Image for Samsung Announces US Availability of Replacement Note7 Devices as Part of Voluntary Recall

Mobile

Samsung Announces US Availability of Replacement Note7 Devices as Part of Voluntary Recall

September 15, 2016

Image for Samsung Confirms Engagement with Consumer Product Safety Commission in Response to Note7 Battery Issue

Mobile

Samsung Confirms Engagement with Consumer Product Safety Commission in Response to Note7 Battery Issue

September 9, 2016

Image for Samsung Addresses FAA Statement and Reminds Consumers about the Note7 Product Exchange Program

Official Statements

Samsung Addresses FAA Statement and Reminds Consumers about the Note7 Product Exchange Program

September 9, 2016

Image for Samsung Establishes U.S. Product Exchange Program for Galaxy Note7

Mobile

Samsung Establishes U.S. Product Exchange Program for Galaxy Note7

September 2, 2016