Official Statements
Samsung Addresses FAA Statement and Reminds Consumers about the Note7 Product Exchange Program
9/9/2016
We are aware of the Federal Aviation Administration’s statement about the Galaxy Note7. Consumer safety and peace of mind are our top priority. We plan to expedite new shipments of Galaxy Note7 starting from this week in order to alleviate any safety concerns and reduce any inconvenience for our customers.
We encourage all Note7 owners to participate in our U.S. Product Exchange Program. Information about how to participate can be found at www.samsung.com/us/note7exchange.