Corporate
Reinventing Roles for a New Era: Process Innovation
6/12/2020
The COVID-19 pandemic is not only changing where and how we work, it is reinventing job roles — possibly permanently.
As part of a Q&A series, Samsung employees across business areas are sharing their views on how they have redefined their roles for today and what they expect their roles to look like in the future. They are also offering advice to those now entering the profession as the collective workforce discussion shifts from what now to what next.
Name: Matthew Alley [LinkedIn]
Title: Senior Manager, Process Innovation
Location: Ridgefield Park, NJ
Years with Samsung: About 7 years
1. What inspired you to pursue a career in Process Innovation?
I was drawn to Samsung because of my interest in technology and the opportunity to gain exposure across technology business areas and job functionality, as well as by working around the world. When I came back to the U.S. from Korea, I joined the Process Innovation team in order to gain a better perspective on Samsung Electronics America’s operations and business. My team’s work focuses on devising future strategies to increase efficiency and implement optimized solutions to support our constantly evolving businesses.
2. How would you describe your day-to-day role pre-COVID?
I am a team lead within Process Innovation and our primary focus is system and process related projects to help our businesses run more efficiently and effectively. From Home Appliance and Home Electronics to Mobile Devices and the Business Management Team, we are a shared service that delivers results to key divisions.