Care
Uplevel Your Routine: 5 Tech Habits for the New Year from Samsung Care
12/18/2023
With the arrival of the new year comes a fresh set of resolutions, especially in areas like fitness, finance, and relationships. But Samsung is challenging you to rethink your resolutions and habits, especially when it comes to your daily routines. Embracing a habit of regularly maintaining your tech and appliance investments can make a variety of personal goals feel more hassle-free.
In this year-end installment of our Care Advice column, we spoke with our Samsung Care experts, Nick Webert, Senior Director of Care Field Service Operation, and Jasper Morse, Director of Business Operations of Mobile Products Customer Care. Together, they outline five helpful habits that can easily become a part of your routine, even if you lead a busy life, helping you get the most of out your brand-new or current devices in 2024. (Hint: Three of the five tips have to do with filters, which you might not be cleaning. However, there’s zero judgment here!)
#1 – Safeguard Your Device Privacy
Protecting your mobile device’s privacy is often overlooked until a hack occurs. Like backing up your phone, safeguarding your privacy is simple yet crucial. It shields your personal information from unexpected intrusions, ensuring your identity remains secure, intact, and solely yours.
Our recommendation: Perform a monthly privacy check on your mobile device. Take a moment to review app permissions by navigating to Settings – Security & Privacy – Privacy – Permission Manager. Here, you can assess which apps have access to various functions like the camera and microphone. You can simplify your privacy settings by disabling camera and microphone access for all apps with just one click, or customize permissions individually for each app.
If you’re concerned about account security, follow these added steps:
- First, reset your password to secure account.
- Add 2-step verification (SMS, Authenticator app, or code to other Galaxy devices) for extra protection.
- Set up recovery methods like a recovery phone number, email, and security questions to ensure access and help in case of suspicious activity or lockouts.
- Keep an eye on recent account activity by reviewing all device logins or security changes in the last 12 months at (account.samsung.com) Go to Security > Recent Account Activity. Change your password if anything seems suspicious.
- And manage all your registered devices. Check and control active and inactive devices linked to your Samsung Account at (account.samsung.com). Go to Devices and remove any suspicious or unauthorized devices from the list.
#2 – Back up Your Mobile Devices
Back up your phone. It’s something we all hear but rarely attempt until there’s an ‘uh-oh’ moment. Backing up your phone is simple and easy; it protects you from losing your ‘whole life’ in unexpected moments.
Our recommendation: Back up your phone to your device’s cloud at least once a month to ensure that files are not lost. For Samsung users, the task of backing up your device can be simplified even further by taking advantage of auto-backup-enabled settings. You can do this by locating your Samsung Cloud settings in your profile on your device. Simply tap ‘back up data’ and select ‘auto back up while roaming.’ This setting will allow your data to be backed up every 24 hours — alleviating anxiety when using your device regularly.