Workforce
Humans of Samsung: Embracing Mindfulness on a Transformative Journey to Korea
By Jennifer Daily
10/23/2024
On July 14, 2024, I stepped off the plane in Seoul, South Korea, and I couldn’t help but feel a mix of excitement, curiosity, and nervousness. I was about to embark on a journey that would touch me both professionally and personally as part of the pilot Samsung Ambassador Program. Little did I know that this trip would not only deepen my understanding of Samsung’s rich history, philosophy, and leadership but also introduce me to some of the kindest, most passionate, and most dedicated individuals from around the world.
My first day started promptly at 8 a.m. on July 15th. The Ambassador Program participants gathered in front of the hotel, awaiting a shuttle bus that would take us to Samsung University. After about an hour-long ride, we arrived at the campus, which is nestled near Everland in Yongin, Gyeonggi, roughly an hour outside of Seoul. The university grounds were perfectly manicured, with trees that resembled huge bonsais and wild peacocks basking in the sunlight. The natural beauty of the surroundings was stunning, especially since we were just outside one of the largest urban areas in the world. From the moment we arrived, I was struck by the warmth and hospitality of the Samsung University team.
As we gathered in the “Vision Hall,” one of the main training rooms at the university, we quickly dove into the program following introductions. There was no time like the present! While we learned about Samsung’s commitment to innovation, quality, and customer satisfaction, it was the kindness, generosity, and warmth of my fellow ambassadors that truly left a permanent mark on my heart.
Throughout the week-long program, we explored Samsung’s fascinating history, its humble beginnings, its visionary leadership, and the guiding principles that have propelled the company to global success. We engaged in thought-provoking discussions, hands-on workshops, and an exclusive tour of the Samsung Guide Dog School, founded by late chairman Lee Kun-hee in June 1993. The school, which supports the visually impaired, as well as therapy and search-and-rescue efforts, proudly celebrated its 30th anniversary in 2023.